Frequently Asked Questions (FAQs)

Take a look at our Frequently Asked Questions, if you have specific questions you can contact us at

Toti application allows you to quickly send and receive money to more than 50 countries around the world, with providing distinguished financial services.

That one’s easy – simply download TotiPay (iOS or Android), create an account in simple steps.

Here’s a quick how-to video to show you the steps

You can verify your account by following the steps below.


  1. Log into your TotiPay account.
  2. Tap Verify My Account.
  3. Select the Identity Type you want to use when you verify your account.


During the account verification process, we check the similarities between the person in the liveness verification and the photo of the identity card in the identity verification after scanning the front and back of the identity card. Before starting the process, please make sure you have sufficient light and internet speed.

Here’s a quick how-to video to show you the steps

You can top up your wallet directly from your Credit/Debit card,or bank transfer.

Here’s a quick how-to video to show you the steps

TotiPay is Registered by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488) on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions. 

Accordion Content

Don’t worry. Simply click Login > Forgot Password in the TotiPay App and enter your email address. If we have your records, we will send you a recovery code.

From time-to-time we may be rolling out an update that will result in this error. If you receive the notification consistently, our support team will be happy to help if you send them an email:

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